SiteGround

Siteground

Siteground web hostingWith a reputation for reliable customer support and the leading-edge tech innovations they bring to the hosting space, if SiteGround isn't among your potential hosts, your list is lacking. CEO Tenko Nikolov and Founder Ivo Tzenov gave us an inside look at the tech behind their customer-centric hosting innovations.
Custom-Built Customer Service: Chat and ticketing systems What's SiteGround's strongest "pull" factor, you ask? Well, customer service has been their claim to fame, without a doubt. However, customers come to SiteGround for the support, only to be blown away by the custom solutions they've built to make the hosting experience as stress-free as possible.
 

SiteGround

Top11webhosting.com's rating
9.1
SiteGround
Speed 9.6
Up time 10.0
Features 8.5
Pricing 7.7
Reliability & Support 9.6

4 replies to SiteGround

  1. Speed

    9.30

    Up time

    10.00

    Features

    8.30

    Pricing

    7.70

    Reliability & Support

    8.50

    Top class supprt!

    Always great support with every assistance topic I need. Would definitely recommend them as a hosting provider.

  2. Speed

    9.50

    Up time

    10.00

    Features

    9.00

    Pricing

    7.90

    Reliability & Support

    10.00

    He took the time to attend to many questions/issues. He offered to do several techy things for me, saving me a heap of time. Very much appreciated. I should add what triggered this need to chat. My site (only 46 posts + pages) had burned through the monthly CPU seconds allowed so on day 7 of the month, it was offline. Everything else about Siteground is great, espec the live chat support but the low monthly usage (and I certainly didnt have the 10K visitors it suggests) is disappointing.

  3. Speed

    10.00

    Up time

    10.00

    Features

    8.30

    Pricing

    7.40

    Reliability & Support

    10.00

    The best and fast response customer service I ever try.

  4. Speed

    9.50

    Up time

    10.00

    Features

    8.40

    Pricing

    7.60

    Reliability & Support

    10.00

    Just join up. Don’t think about it. No downtime in 3 years, exellent value for money, easy to use… However the best part is the tech support and customer service, which is incredible. No wait, they’re always, always available, and it’s like talking to your best mate who is lovely, the most helpful person on earth, and who also happens to be a techy whizz genius. Can’t tell you how much time I have saved or how much I value it. I’ll never go anywhere else. Thank you SiteGround.

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